The acceptance of your order can be seen individually depending upon Interflora flowershop under holidays and office hours.
Only delivery times for funerals can be guaranteed.
The sender is therefore requested to give the time of delivery, as accurately as possible, in the “Delivery details” field of the order form.
We cannot guarantee deliveries on Saturday afternoons or on Sundays and public holidays
For deliveries to hospitals, please indicate ward and room number whenever possible. The delivery is only granted to the reception desk of the hospital.
For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).The delivery is only granted to the reception desk of the hotel.
Campgrounds, military bases, boats, sea ports or airports are not guaranteed delivery addresses.
Please check carefully that the delivery address, including local telephone number, is complete and correct. We cannot accept any liability for late or non-delivery due to an incorrect or incomplete address.
For special orders or inquiries please contact us. Deliveries guaranteed for a fixed time can only be executed with the prior agreement of our customer service department.
In the absence of the addressee, our florist member will attempt delivery and leave a calling card and try to reach the recipient later by phone. If the florist is unable to deliver the flowers and unable to reach the recipient wihtin 24 hours after the first attempt of delivery, the florist will inform us of the none-delivery and you’ll be informed either via phone or Email that no delivery could be made.
The florist making the delivery is authorized to leave the flowers with a reliable third-party (e.g. a neighbour, receptionist, porter, funeral parlour, etc.) deemed suitable for passing on the flowers to the addressee. The same applies to additional items (accompanying card, gift article, etc.) for which transmission has been agreed to in individual cases.
If the recipient refuses to accept the flowers without any reason, the full charges are due, and will be billed by our florist.
Delivery fee within Estonia is 7,50 euro, other countries 10-14 euro.